1. Information We Collect

When you use Karrio, we collect information you provide: name, phone, email, and service address. We also collect usage data including app interactions, service history, payment records, and device information to deliver our services.

2. How We Use Your Information

• To connect you with verified service professionals
• To process bookings and payments securely
• To send service confirmations, updates and receipts
• To improve platform quality and safety
• To comply with applicable Indian laws

3. Information Sharing

We share your name, address and contact details only with the Karrio professional assigned to your booking. We never sell your personal data. Payment data is handled by PCI-DSS compliant processors.

4. Data Security

We use industry-standard encryption in transit and at rest. All professionals are police-verified before joining Karrio.

5. Your Rights

You may request access, correction or deletion of your data by emailing info@karrio.in. We respond within 30 days.

6. Contact

info@karrio.in · +91 93997 14117

1. Acceptance of Terms

By using Karrio's platform, website or app you agree to these Terms. If you do not agree, please do not use our services.

2. Our Services

Karrio is a technology platform connecting customers with independent, verified home-service professionals for cleaning, beauty & wellness, baby care, garden maintenance, personal driving and car wash services.

3. Booking & Cancellation

• Bookings are confirmed only upon receipt of a confirmation from Karrio
• Cancellations less than 2 hours before service may incur a fee
• Karrio may reschedule due to professional unavailability

4. Pricing & Payments

All prices include applicable taxes. Pricing is final at booking. Karrio uses secure third-party payment gateways and does not store card data.

5. Service Quality

If unsatisfied, report within 24 hours of service completion and we will resolve your concern.

6. Liability

Karrio's liability is limited to the amount paid for the specific service. Customers are responsible for securing valuables before service visits.

7. Prohibited Conduct

• Direct hiring of Karrio professionals outside the platform is prohibited
• Harassment toward professionals results in immediate account suspension

8. Governing Law

Governed by the laws of India. Disputes subject to courts in Bhopal, Madhya Pradesh.

9. Contact

info@karrio.in · +91 93997 14117